Can i order the icebreaker in more colours? In what colours can i order?
icebreaker is produced in the shown color - cool grey, only.. For the Test Pilot reward, the first 200 icebreakers will be in a special colour. Last updated: Wed, Sep 16 2015 8:10 am EDT
Is it working without a freezer?
No, it works as an ordinary ice cube tray, meaning there is no cooling mechanism built in. Last updated: Wed, Sep 16 2015 8:13 am EDT
How many ice cubes can it contain?
There are 12 big ice cubes, 40x25x30 mm Last updated: Wed, Sep 16 2015 8:13 am EDT
Can i change the size of the ice cubes?
The size of the ice cubes are fixed! Last updated: Wed, Sep 16 2015 8:13 am EDT
Can the icebreaker be picked up at the office for locals to save on the shipping?
Unfortunately we can not arrange that in this setup, sorry! Last updated: Wed, Sep 16 2015 8:13 am EDT
There is also a clothing brand with the name icebreaker. Will there be a conflict?
As the clothing brand is in another category, there are no branding conflicts.. Last updated: Wed, Sep 16 2015 8:13 am EDT
Will the melting ice cubes drip on the table? How long time can the ice cubes stay on the table before melting?
The ice cubes will not start melt before after approx half an hour.. After 1 hour they are in process of melting and the water will drip down in the bottom tray.. After the half hour, you will not re-enter the icebreaker into the freezer, but just flush the remaining ice cubes and refill the device.. We found that normally the ice cubes are all used after the half hour :-) That means, even if the ice cubes has started melting, you will always dispense water-free ice cubes.. Last updated: Wed, Sep 16 2015 12:17 pm EDT
If I do not use all the ice cubes, can I refill with water?
When you have "released" the ice cubes inside, you can not refill water again before it is empty.. We believe that you will get used to either use them all, or flush the few remaining and just refill because it is so easy :-) Last updated: Wed, Sep 16 2015 4:49 pm EDT
Can a child make the cubes easily or is it need the strength of a grownup person?
Because the twist or rotate action is driving a thread, there is a very high ratio between the rotation force and the movement required to release and dispense ice cubes. So yes, children and elderly hands, can easily use the icebreaker :-) Last updated: Thu, Sep 17 2015 2:30 am EDT
Is the icebreaker odor proof? Sometimes ice cubes are obtaining odor from the freezer.
YES - As all the ice cubes are sealed within the dispenser, it is very odor proof, and much more odor proof than regular ice cube trays (without sealed lid) and ice cube bags (very thin plastic), but also much better than most automatic ice cube machines, where the produced ice cubes are left uncovered within the freezer and very exposed to odors. Last updated: Fri, Sep 18 2015 5:17 am EDT
Can it be easily cleaned? Is it dishwasher proof?
YES, the expandable sides are to release and dismantle completely, whereby you have these as loose parts to either rinse or throw in the dishwasher. Furthermore it has 2 silicone gaskets inside that can be removed, and together with the remaining parts, can be rinsed or put in the dishwasher, leaving no closed spaces etc. Last updated: Fri, Sep 18 2015 3:50 pm EDT
How long time does it take for the ice cubes to freeze?
It takes about 6 hours with normal tap water and @ -18 degrees.. Last updated: Sat, Sep 26 2015 6:37 am EDT
The USD amount does not match DKK?
The DKR & EURO are inclusive of the European VAT of 25%, the USD is excluding VAT. Please note VAT will be added automatically to the USD cost at checkout. Last updated: Wed, Sep 30 2015 8:45 am EDT
What kind of materials is it made of?
Hard plastics and Silicone – All FDA food approved, BPA and Phthalate free. Last updated: Mon, Oct 19 2015 4:56 pm EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the project is locked down for shipping. To update your address, go back to your BackerKit survey by inputting your email here.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.
Why can’t I log into my account?
Request a login link to your survey by entering your email here:
BackerKit will send you an automated email with an invite link to whatever email you pledged with.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
When will my pledge will be shipped, charged or locked down?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
Can I upgrade or get multiple copies of my pledge?
This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.